FAQs

Payment

How do I pay for my wine tour?

Once you have filled out the booking form for your day trip, we will contact you to confirm the reservation. Payment can either be done with cash or by credit card, if paying by cash, your payment will be done at the same day of your tour and will be paid in full to your driver.

 

Cancellation

What is the cancellation policy?

You can cancel a booking up to 10 days before the excursion is scheduled to take place. This is measured against the start of the day of the excursion in the local time zone where the shore excursion or day trip is to take place.

Ronda Wine Tours reserves the right to cancel confirmed day trips or shore excursions. While we expect this to happen very rarely.

Occasionally Ronda Wine Tours may make changes to excursion dates, prices, inclusions, coverage, age requirements, etc. As a result, Ronda Wine Tours reserves the right to cancel, change or substitute any service, excursion, ticket or product that you have booked at website, at any time, for any reason.

 

Private Wine Tours

How many people per group do you allow on your wine tours?

We allow a maximun of 6 people per excursion.

Are entree fees included in the price?

In the description page of each tour you will find the information regarding what´s included and what is not included for each excursion.

Do you offer excursions for cruise passengers?

Yes. We offer excursions from Malaga port 

I don’t find the tour I want, what can I do?

If you cannot find the tour you want, no worries. Just email us explaining what you are looking for and we will be happy to make a customized solution based on your needs.

Do the wine tours include transportation?

In the description page of each tour you will find the information regarding transportation. All the excursions out of Malaga city or Costa del Sol include transportation. If you are not sure email us and we will be happy to provide all clarifications you may need

Where will I meet the driver/guide?

For shore excursions, your driver/guide will be waiting for you at your ship´s exit point. For wine day tours your driver/guide will be waiting for your at your Hotel or accomodation.

How will I recognize the excursion driver/guide?

For shore excursions and wine day tours, your guide will be waiting for you holding a sign with your name written on it.


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